Service & Repair
Move service coordination from request through repair completion without losing control of cost or approvals.
- Service intake and triage
- End-to-end repair coordination
- Automated approval routing
- Works with 200,000+ shops
Proaction Fleet Programs
Hand Proaction the programs you choose. We coordinate the work, third parties, payments, exceptions, and reporting. You get one monthly bill and one system to track and manage it all.
Start with one program. Review the results. Expand from there.
Move service coordination from request through repair completion without losing control of cost or approvals.
Give every rental request a visible path from approval and booking through return and reconciliation.
Centralize transactions, attribution, exceptions, and payments instead of chasing activity across portals.
Coordinate the operational work around devices and providers while keeping fleet records current.
One operating model
Fleet Programs are not a separate portal. Requests, approvals, communications, costs, documents, exceptions, and outcomes all run through the same Proaction Platform your team sees.
Your fleet
Approvals, budgets, service levels, and decision points remain yours.
Proaction
Software, AI-assisted operations, and people coordinate the work.
The platform
Every action, cost, exception, and result becomes a shared record.
A modern alternative
Traditional fleet management companies built service organizations around manual coordination and broad program bundles. Proaction starts with visible software, then adds execution only where you want it.
Fleet management companies
Move broad bundles of work at once
Proaction
Start with the program that creates the clearest value
Fleet management companies
Status lives behind requests, portals, and reports
Proaction
Requests, cost, exceptions, and outcomes stay visible
Fleet management companies
Fit the provider's standard operating model
Proaction
Configure the program around your rules and approvals
Fleet management companies
Fees and billing arrangements depend on the provider, program, and agreement
Proaction
Transaction-value program fees and underlying service payments are itemized separately
Clear program economics
The platform is priced per asset per month. Across all Fleet Programs, Proaction's fee is calculated on transaction value. Your proposal specifies the rate and calculation basis, and your statement itemizes underlying service payments and Proaction's fees separately.
We estimate expected monthly program spend together, and you prepay that amount. Overages are invoiced; unused credits carry into the following month.
See platform and program pricingMonthly program statement
How to start
Move deliberately. Prove the operating model and economics before expanding the relationship.
01
Start with an existing area of spend, manual work, or limited visibility. You do not need to move everything.
02
We map your rules, approvals, third parties, systems, service levels, and reporting requirements.
03
The program goes live with one visible record of requests, work, communication, costs, and outcomes.
04
Review savings and service performance before adding another program, region, or team.
Questions
No. Start with one program and keep the rest where they are. The Proaction Platform can still connect the records and reporting around work handled internally or by third parties.
No. Every Proaction Fleet Program runs in the same platform. Your team sees the work, costs, exceptions, documents, and outcomes as Proaction handles execution.
AI and software handle repeatable administrative work so people can focus on approvals, exceptions, judgment, and relationships. Human review remains part of the operating model wherever it matters.
Yes. Managed programs can connect to the telematics, communication, financial, and fleet systems you already use, along with the third parties required to complete the work.
The platform is priced per asset per month. Across all Fleet Programs, Proaction's fee is calculated on transaction value, with the rate and calculation basis specified in your proposal. Underlying service payments and Proaction's fees are shown separately. There is no additional out-of-network surcharge for maintenance; the normal program fee still applies.
We estimate expected monthly program spend together, and you prepay that amount. Spending above it is invoiced, while unused credits carry into the next month. Your statement itemizes service payments and Proaction's fees against the prepaid balance.
Start with the clearest opportunity
We'll show you what it would take to move the work, improve visibility, and reduce the cost of getting it done.